Information Security

We implement reasonable technical, administrative, and physical security measures designed to safeguard your data and prevent unauthorized access. Access to your personal data is strictly limited to our data controller, data processor, and data protection officer who require access to perform their assigned duties. We have established recovery systems to protect your data from destruction, loss, alteration, or unauthorized disclosure caused by technological failures.

It is crucial that you take precautions to protect your account credentials and the devices you use. A “personal data breach” refers to a security incident that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data that is transmitted, stored, or otherwise processed. If you notice any such breach, please contact us immediately. We will investigate any complaints and notify you of the investigation's outcome within a reasonable timeframe.

UltraFire has appointed a Data Protection Officer (DPO) to provide professional analysis regarding personal data processing. If you require direct assistance from our DPO, please feel free to reach out to us.

Please be aware that, despite our best efforts, no security system is completely impervious. In the event of a security breach, we will promptly notify you and the appropriate authorities if required by law.